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Contact

Inquiries

This is the channel for inquiries about usage, refunds, personal information requests, and error reports, along with business information.

Contact by Email

Please send inquiries to platforest.inc@gmail.com. We will respond within 2 business days. For payment and refund inquiries, please include the order number or the email used for payment for quicker confirmation.

Phone inquiries can be made at 070-4300-7141.

What can be sent to this channel?

  • Payment and Refund — If the document was not created or the payment amount differs from the order, a full refund will be provided. Conditions are in the refund policy.
  • Personal Information — We accept requests for viewing, correction, and deletion. The processing policy is in the privacy policy.
  • Calculation Error Report — If the saju original chart or score seems strange, please let us know. If you include when you entered the date and time, we can recalculate with the same values.

Business Information

  • Business Name — Platforest Inc.
  • Representative — Gwak Eunha
  • Business Registration Number — 197-86-02010
  • Mail Order Business Registration Number — 제2026-서울금천-1798호
  • Address — 13F #1309, Namseong Plaza, 130 Digital-ro, Geumcheon-gu, Seoul, Republic of Korea
  • Customer Center — 070-4300-7141
  • Email — platforest.inc@gmail.com
  • Personal Information Protection Officer — Gwak Eunha (CEO)
  • Hosting Provider — Vercel Inc.